Privacy Policy

Effective Date: 01/01/2020
 

KCTherapy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, booking system, email, and text messaging services.
 

Information We Collect

We may collect the following types of information when you interact with us:

• Contact information (such as your name, phone number, and email address).

• Health and intake information you choose to share with us for the purpose of massage therapy services.

• Appointment and transaction details.

• Communication preferences.
   

How We Use Your Information

We use your information to:

• Provide massage therapy services and wellness support.

• Schedule, confirm, and remind you of appointments.

• Send wellness check-ins, follow-ups, or occasional promotions.

• Respond to inquiries and provide customer support.

• Comply with legal and professional requirements.
   

Text Messaging and Email Consent

By providing your phone number or email address, you consent to receive communications from KCTherapy, including appointment reminders, scheduling updates, and wellness check-ins. Message frequency may vary. Standard message and data rates may apply.

• You may opt out of text messages at any time by replying STOP.

• You may opt out of emails by clicking the unsubscribe link in any email.
   

How We Protect Your Information

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Your information is only used by authorized staff for the purposes described above.
 

Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only when required by law or with your explicit consent (for example, if coordinating care with another healthcare provider).
 

Your Privacy Choices

• You can update your contact preferences at any time by contacting us directly.

• You may request a copy of the information we have on file for you.

• You may request corrections or deletion of your information where applicable by law.
   

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:
 

KCTherapy LLC
220 Elba Highway Troy, AL 36079
(334) 329-6890
Kyle.ConatserLMT@gmail.com